Bad Warranty, Bad Service, Bad Company
Posted on 9/30/2014
Nixon Unit SS Watch
Not a bad watch, quite heavy but I like it. However for $250 you'd think that Nixon would take care of their customers better. A small piece on the clasp pin of the watch band broke after 2 months. Apparently the warranty doesn't cover the stainless steel band. So I'm being charged to fix it and it's been over a month and I still haven't gotten the watch back. Very disappointed in Nixon. Look elsewhere for mid-to high end watch. I know there are companies that will take better care of you.
TACTICS response update:
Terribly sorry that you were unhappy with the way Nixon handled your issue, and we do not wish to have the situation end this way. Please keep an eye on your email, we've sent you some info to try and offset this situation.