Free U.S. Shipping - No Sales Tax
Free U.S. Shipping - No Sales Tax
Tactics Info
Your Tactics Account

Contact Us

Need Assistance?
Call us Toll-Free at 888.450.5060
Mon-Fri 8am-6pm
Sat-Sun 9am-5pm Pacific Time

International Customers
Call us at +1.541.349.0087
Mon-Fri 8am-6pm
Sat-Sun 9am-5pm Pacific Time

Visit Our Eugene Retail Store
375 W 4th Ave., Eugene, OR, 97401
Mon-Sat 11am-7pm
Sun 12 noon-5pm

Tactics FAQs

My Tactics Account
Why do I need a Tactics Account?
How do I create an account?
How do I retrieve my password?
How can I check my order status?
How do I track my shipment

Placing An Order - Domestic
How do I order from Tactics?
What are my payment options?
When will my credit card be charged?
When will my credit be processed?
What are my shipping options?
Can I ship to an APO or FPO address?
When will my order arrive?
Will Tactics confirm my purchase?
What if something is out of stock?
Are gift certificates available?

Placing An Order - International
How do I place an international order?
What are my payment options?
What are my international shipping options?
Is free shipping available?
What about import taxes and fees?
Why do I owe a balance upon delivery?
Are all items available to ship overseas?
Security & Privacy
Is my personal information secure?
What is Tactics' privacy policy?
Will Tactics send me e-mail after I buy?
Can I opt out of receiving e-mails?

Can I return an item if I don't like it?
What if an item I ordered is missing?
What if an item I ordered is defective?
Do I have to pay return shipping costs?

Products & Pricing
Are products covered by a warranty?
Will Tactics match a lower price?
What if Tactics drops a price after I buy?
Do I have to pay sales tax?
What items qualify for free shipping?

Promo Codes
How do I apply a promo code?
Are there restrictions for promo codes?
Why isn't my code working?

About Tactics
Where is Tactics located?
How long has Tactics been in business?
Does Tactics support the environment?
Does Tactics offer sponsorships?